Buying a house

It can be hard to know where to start when looking for a new home.

Zoom is available every day of the week to speak to you about what you are looking for in a property and your family’s needs, so we can find you your dream home.

We offer a personal service and will take you through the entire process from start to finish. Read below about the process of buying a house with Zoom, so you know what to expect.

We can help you with every step at Zoom, as we offer an extensive range of property services to make buying your next home as seamless as possible.

Meet the team

Why not pop into our branch on Crawley high street for a chat about how we can help you?

Or feel free to drop us an email at or give us a call on 0333 358 3095. Zoom would love to have an informal chat with you about buying your new home, and answer any questions you may have about how we work, and the process of buying and selling your home.

You can ‘meet’ the team online and also contact us through our social media channels, such as Twitter, Facebook and LinkedIn.

Meet the Team

Finding your new home

Make sure you sign up with us so you receive email alerts when a new property suiting your criteria is put up for sale. We will often try to get in touch with you when something relevant to you comes on the market, if we know you are actively looking to move.

You can also search for properties on our properties for sale page. We supply more information about the properties on our books than other estate agents, saving both the buyer’s and the seller’s time.

Exciting doors to open

When discussing buying your dream property with us, it is important to be clear on what you’re looking for but also remain open-minded. We’re experts at what we do, and can find the right home for everyone. While you are unlikely to find something that ticks off every point on your list, we help you come as close as possible!

Don’t write properties off without viewing them – go and see as many as you can. It may surprise you just how different they can be in real life! You are making a big decision when buying a new home, so we’ll give you as much help and advice along the way as you need. Someone from of our expert team will arrange for you to have a viewing of the property so that you can get a feel for the property.

Next steps

So you have had an offer accepted! If you are buying through Zoom, we will take the property off of the market and charge you a small admin fee (£118.80 including VAT) to show commitment towards the purchase.

Once you have found your new home you will need to instruct a solicitor to carry out the legal work for you. We recommend that you have a survey so you are aware of any potential issues in the property, and arrange a mortgage offer, such as a mortgage in principle. The quicker you can do this the better so that you don’t hold up the sale.

Exchange of contracts and completion

Once all paperwork is complete it will be time to exchange contracts. It is usual to have two weeks between exchange and completion but it can be done within a day in some cases. Once you exchange it is time to book removals if needed and start to notify others of your new address.

On completion day all you have to do is wait for your solicitor to let you know that the money has cleared before collecting keys from Zoom.

Time to enjoy your new home!

Why buy with Zoom?

We are the estate agent of choice when it comes to buying a property in the South East. We are a local estate agent, so we offer local knowledge and expertise superior to that of a national agency.

With hundreds of properties for sale, we can find the perfect property for you; whether you’re looking for a terraced home, a flat in a prime location or a more rural detached property with countryside views.

Whether you’re looking to move from London to the countryside, upsizing, downsizing, or simply buying a house as an investment or a second home – we can help you find that perfect property.


We love getting feedback from our customers.

Excellent service would recommend to anyone

Right from the start everything went well the everyone we dealt with were polite and efficient. Any queries were dealt with straightaway, its good old fashioned customer service. For the price we paid cant fault them, don't understand why other estate agents charge such high fees!

Top service, low price. Why would you use anymore else

Friendly and helpful throughout the selling process. An agent always accompanied the viewings. I would thoroughly recommend Zoom, everything you'd expect from an estate agent without paying thousands of pounds.

Great service all round

We sold our house with the help of the team at Zoom995, we were kept well informed at every stage. No problems at all. Great service all round.

Excellent service from start to finish

I couldn’t fault the staff at Zoom and would recommend them time and time again! They kept me up to date and informed at every stage of the process and we’re always on hand to answer questions or offer useful advice. Thanks Kyran, Terry and Tom for all your help!

Would highly recommend Zoom

Great service. Very polite, friendly and efficient and kept me updated regularly.

Top service, low price. Why would you use anymore else

Friendly and helpful throughout the selling process. An agent always accompanied the viewings. I would thoroughly recommend Zoom, everything you'd expect from an estate agent without paying thousands of pounds.

See all our Reviews

Talk to one of our industry experts on 0333 358 3095 or arrange a callback.

If you have any queries in regards to the property market or you’ve seen a property which you are interested in please feel free to contact us.

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Zoom Hybrid Estate Agent
Brittingham House,
Orchard St,
Crawley RH11 7AE

*Accompanied viewings subject to location
T: 0333 358 3095

Lines answered 8-8 Mon to Fri,
9-5 Sat, Calls monitored on Sun